I run a customer service outsourcing company that helps consumer technology companies to scale quickly. We provide customer support and back office services to the most technologically advanced firms in the world. It is an interesting position to be in. Most of our clients would love to automate the work we do, and, if anyone is going to automate, our clients , who employ tens of thousands of the most advanced developers in the world among them, will be among the first to do it. So you can imagine