At the start of the year we made our first senior level hires – VP of Operations and Financial Controller. These hires took months of effort, the guidance of our amazing Results.com consultant and thousands of dollars invested in flying applicants out to LA.
So far so good. Ian our new VP of Ops is teaching me something new everyday. Yesterday he mentioned the Goldman Sachs 10 Commandments of Business Development. I looked them up and they are fantastic. Here they are:
- Don’t waste your time going after business you don’t really want.
- The boss usually decides— not the assistant treasurer. Do you know the boss?
- It is just as easy to get a first-rate piece of business as a second-rate one.
- You never learn anything when you’re talking.
- The client’s objective is more important than yours.
- The respect of one person is worth more than an acquaintance with 100 people.
- When there’s business to be found, go out and get it!
- Important people like to deal with other important people. Are you one?
- There’s nothing worse than an unhappy client.
- If you get the business, it’s up to you to see that it’s well-handled.
Awesome advice for our sales team and yours as well. My favorites are 3, 4 and 6. What are yours?